1. Do I need an account to oder?

: Yes, we need your personal info including name,contact and address to proceed the order. By making an account you also can make a faster checkout and payment without retyping your address every time you want to purchase our product. 

 

2. How do the payment?

: we serve 2 methods of payment including bank transfer and paypal. 

a. Bank account number

BCA

Account Number: 6080350374

Account Owner: Naldi Feriyandi

 

Mandiri

Account Number: 1010006469033

Account Owner: Naldi Feriyandi

 

b. Paypal ID:

 

3. How is the return/exchange policy?

: Returns/exchange can be made if the goods are damaged when its arrived or due to size mismatches and other condition that make you unsatisfied. Please contact us directly at cc@havehadworld.com.The item should be returned new, unused, unwashed and complete with the packaging. 

 

4. How long is the shipment process?

: We give 3-4 days JNE delivery service for all oder JABODETABEK (free of charge). For International deliveries, we use EMS service from POS INDONESIA that takes 3-8 days depending on your delivery area.

 

5. Do you have any offline store?

: Not for now. But our collections are available in several stockists that mentioned in “stockist” page on the menu.

 

6. How if the goods that I ordered not delivered yet?

: Please kindly email to cc@havehadworld.com or text us at 08129754xxx, so we can check it with the shipping service provider. (it may be some delays when your order is sent during public holiday)